How can I request a refund for an iOS purchase?

For purchases made on an iOS device, you will need to contact Apple Support, as we do not have access to grant refunds for iOS purchases. To request a refund, follow these steps:

1. Open the Settings app on your device.
2. Tap on your name at the top, then select "iTunes & App Store."
3. Tap on your Apple ID, then select "View Apple ID." You might need to sign in.
4. Scroll to "Purchase History" and find the item you want a refund for.
5. Tap on the item and select "Report a Problem."
6. Choose the appropriate option and provide details regarding your request.

You can also visit Apple's refund request page directly:

Request a refund

Need Support for Unaccredited Purchases?

If you need us to manually credit your unaccredited purchases, please contact our Customer Support through the game and we'd be glad to help!

Follow this link to see what we need from you.

Note: All payments made toward the game are processed by Apple, and any refund requests must go through their support channels.